Job Description Our client, a leading company in the music industry, is in search of a Multilingual Customer Support Advisor fluent in French, Spanish, & English.
This is an excellent opportunity for individuals passionate about music and DJs to join a prestigious international organization, primarily working remotely from home.
The role involves resolving customer queries and issues related to products and e-commerce sales through various communication channels such as telephone and email.
**Key Responsibilities: ** Addressing customer enquiries regarding products and e-commerce sales Managing assigned customer service tickets Adhering to internal procedures for customer service operations and meeting service level objectives Collaborating with internal teams and external service providers when necessary Identifying technical queries and escalating them appropriately Initiating e-commerce returns process Requirements:
Fluency in English, Spanish, & French Experience with customer service systems like Zendesk Technical customer service expertise Proficiency in Microsoft Office suite Interest or knowledge in DJing and music preferred For more opportunities, visit our website: www.annejagger.com
Anne Jagger Recruitment Ltd is an equal opportunity employer.
We evaluate candidates based on their skills, qualifications, and abilities to perform the job requirements.
If you do not hear from us within 7 days, your application was not successful. Stay updated on our website for future roles.
